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Account Administration—FAQ

The information on this page applies to Basic View and Professional View users of the FASB Codification. AAA users should consult the FAQ located at http://aaahq.org/FASB/Access.cfm. AAA users can also submit login-related inquiries to http://aaahq.org/ascLoginPassword.cfm.

If your question is not listed here, or if you require further assistance, please contact FASB Support. If have a question about your subscription, please contact FASB Publications.

Can I have a Basic View and a Professional View account at the same time?

How do I change my email address/username?

How do I change my password?

How do I edit my profile?

How do I renew my subscription?

How do I retrieve my password?

I am receiving an error message that says "You are already logged in from another computer. Would you like to close the other session?" What should I do?

I closed my browser window without logging out of the Codification. What should I do?

I am receiving an error message that says "You have already reached the maximum number of concurrent user sessions allowed by your subscription." What should I do?

I am an account administrator.  My account's users are seeing an error message that says "You have already reached the maximum number of concurrent user sessions allowed by your subscription." What should I do?

I am trying to register for Codification access and I am receiving an error message that says my email already exists in the system. What should I do?

What are the differences between the Basic and Professional Views of the Codification?

Where can I find my account information?

Can I cancel my account?

Basic View users:

How do I add my Basic View user ID to my company's Professional View account?

How do I upgrade from Basic View to Professional View?

Why can't I use certain features of the Codification?

Professional View users:

How do I add a new email domain to my account?

How do I add a new license to my account?

How do I add a new user to my account?

How do I add a new user, who already has a Basic View account, to my Professional View account?

How do I change the account administrator?

How do I delete a user from my account?

How do I edit another user's profile?

How do I find my account administrator?

How do I grant administrative privileges to another user?

How many users can I register with my account?

How many users can login to my account at one time?

Where can I find my account's registration key?
 

Can I have a Basic View and a Professional View account at the same time?

Yes. Due to the configuration of the Codification Account Management System, however, we require a separate email address for each account. Therefore, if you need access to both the Professional and Basic Views, we recommend using your professional email address to register for Professional View and using an alternate email address to register for Basic View. (You can use one of the free service providers such as gmail, yahoo mail, etc.)

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How do I change my email address/username?

Log in to the Codification and click on the "My Profile" link at the top right hand side of your screen. Click the red "EDIT PROFILE" button, change your email address, and click the "SAVE" button.

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How do I change my password?

Log in to the Codification and click on the "My Profile" link at the top right hand side of your screen. Click the red "EDIT PROFILE" button, change your password, and click the "SAVE" button. Please note that the password text box will not be displayed until after the red "EDIT PROFILE" button has been pressed.

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How do I edit my profile?

Log in to the Codification and click on the "My Profile" link at the top right hand side of your screen. Click the red "EDIT PROFILE" button, edit your profile information, and click the "SAVE" button.

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How do I renew my subscription?

  1. Go to https://www.fasb.org/store/mysubscriptions
  2. Enter your Username (email address used to access the FASB Codification)
  3. Select the "I am a returning customer" radio button.
  4. Enter your password
  5. Click the "SUBMIT" button
  6. In the main window you should see your Current Subscription and its Renew button (Note: Renewals are available starting 90 days before the expiration date).
  7. Click the Renew button beneath the appropriate subscription (Professional or Basic)
  8. Follow any additional instructions and then Checkout.

If you are a Professional View user, please note that only account administrators may process renewals.

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How do I retrieve my password?

Go to https://asc.fasb.org and click "Login." On the resulting login page, click the "Forgot your password?" link. When the "Forgot My Password" page opens, enter the email address you used to register and click "SUBMIT." You will receive an email from fasbpubs@fasb.org containing your user ID and password.

If you do not receive your user ID and password, verify that you entered your email address correctly on the "Forgot My Password" page. Also, please make sure that email from fasbpubs@fasb.org is not sent to the spam folder of your email application.

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I am receiving an error message that says "You are already logged in from another computer. Would you like to close the other session?" What should I do?

In the error message popup, select "Yes" to close the open session.

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I closed my browser window without logging out of the Codification. What should I do?

Please access https://asc.fasb.org/logout to force a logout and clear your open session. If you require further assistance, please contact FASB Support.

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I am receiving an error message that says "You have already reached the maximum number of concurrent user sessions allowed by your subscription." What should I do?

Please contact your account administrator. The administrator can drop open sessions.

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I am an account administrator.  My account's users are seeing an error message that says "You have already reached the maximum number of concurrent user sessions allowed by your subscription." What should I do?

If you are the account administrator, access https://asc.fasb.org. You will see a message that says, "You have reached the maximum number of concurrent user sessions allowed by your subscription." Beneath that message, you will see a list of users currently logged in. Click "Log Out" beside the session you would like to drop.

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I am trying to register for Codification access and I am receiving an error message that says my email already exists in the system. What should I do?

This error message indicates that you have already used your email address to register for an account. You can retrieve your password and log in to the existing account, or use an alternate email address to register for a new account.

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What are the differences between the Basic and Professional Views of the Codification?

Basic View is FREE

Basic View Features

  • Topically organized access to all authoritative nongovernmental U.S. GAAP, including relevant SEC content
  • Utility to identify the location of original standards. ("Cross Reference" report may be generated, but the links, in the resulting report will NOT be active.)
  • Basic print functionality.
  • "Bread Crumbs" are displayed but NOT as hyper-links.
  • Other Information:

    • To access OTHER SOURCES (Exposure Documents, Accounting Standards Updates, Pre-Codification Standards):

      • For Exposure Documents, go to www.fasb.org and access the "Exposure Documents" tab
      • For Accounting Standards Updates and Legacy Standards, go to www.fasb.org and access the "Standards" tab.

Professional View: Visit the FASB on-line store for pricing (https://www.fasb.org/store).

  • Single concurrent use allows more than one individual to access the ASC; however, only one individual may access the system at a time.
  • Multiple concurrent use allows for a predetermined number of users who can simultaneously access the ASC.
  • Quantity discounts available for multiple concurrent use

Professional View Features:

  • Pending Content System for filtering pending content display based on user profile
  • Topically organized access to all authoritative nongovernmental U.S. GAAP, including relevant SEC content
  • Text searching
  • "Go To" feature for quickly accessing content at a desired location
  • Cross reference feature for identifying the location of original standards with links to identified sections
  • Printer-Friendly utility for viewing source references at the paragraph level
  • Archive features for accessing any previous version of the content
  • Joining features for viewing or printing user-selected excerpts
  • Glossary term display feature for quickly viewing definitions
  • What's New feature for accessing recently issued content
  • What Links Here feature for identifying content related to a specific paragraph
  • Email feature for sending comments to colleagues
  • "Personal Annotation" feature for keeping notes about relevant standards
  • "Current Location" feature for quickly assessing where you are.
  • Viewing OTHER SOURCES (Exposure Drafts, Updates, Pre-Codification Standards)
  • Ability to copy/paste text
  • Active links to Transition guidance
  • Hyper-linked "Bread Crumbs".

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Where can I find my account information?

After you log in to the Codification, click on the "My Profile" link at the top right hand side of your screen. This will bring you to a page with three tabs: "MY PROFILE," "MY ANNOTATIONS," and "MY ACCOUNT." Activate the "MY ACCOUNT" tab to view your account information.

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Can I cancel my account?

Codification accounts are not refundable. If you would like to deactivate your account, please contact FASB Support.

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How do I add my Basic View account to my company's Professional View account? 

  1. Go to http://www.fasb.org/store/accountreg
  2. Enter your organization's registration key.
  3. Enter your email address (this is email address associated with your current Basic View account).
  4. Click "Submit."
    1. If, as in the case of SWITCHING A BASIC SUBSCRIPTION TO A PROFESSIONAL SUBSCRIPTION, the email address already exists, the system will put up a red error message stating that your email address already exists.
  5. Enter the password associated with your current Basic View account.
  6. Click "Submit."
  7. Enter, confirm or update your information.
  8. Click "Continue."
  9. Accept the license agreement

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How do I upgrade from Basic View to Professional View?

  1. Go the FASB Store (https://www.fasb.org/store).
  2. Click on the Log In link located in the upper right hand corner (of the red FASB Store tab).
  3. Choose "I am a returning customer," enter your username, and click the "SUBMIT" button.
  4. Enter (and confirm) your Password, and click the "PROCEED" button.
  5. Click FASB Codification Online in the left navigation.
  6. Click on the pricing button under Professional View.
  7. Follow any additional instructions, with which you may be presented, to complete the purchase.

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Why can't I use certain features of the Codification?

While all of the Codification content is the same in both Basic and Professional Views, some features such as searching, advanced printing functions, combining content, and "Go To" navigation, are only available in Professional View.

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How do I add a new email domain to my account?

Please contact FASB support for assistance with adding or changing the email domain(s) associated with your account.

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How do I add a new license to my account?

If you are the account administrator:

  1. Navigate to the FASB Store - http://www.fasb.org/store
  2. Log in, using the same username and password you used to purchase the account, and to login at the Codification website.
    1. The "Log In" link is at the upper right hand side of the screen.
    2. Select the "I am a returning customer" option and enter your password.
  3. Select "My Subscriptions" from the "My Account" menu
  4. Click on the "Update" button for the "Professional View" subscription.
  5. Enter a number in the "New Users" field.
    1. This number should be the TOTAL number of Concurrent users you would like allowed for your subscription.
    2. For example, to add an additional license, take the value shown for "Current Users" and add 1 to it.
  6. Click on the "Checkout" button, and proceed with the purchase as normal.

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How do I add a new user to my account?

If you are an account administrator, log in to the Codification and click on the "My Profile" link that appears in the upper right hand corner of the screen. Click on the "MY ACCOUNT" tab of the resulting page.

On the "MY ACCOUNT" tab, click on the "Add User" link. On the resulting "Add New User" page, enter the new user's email address, password, and user information. You may also grant the new user administrative privileges by placing a check in the "Administrator" check box.

When you are finished entering the new user's profile, click the "Add User" button.

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How do I add a new user, who already has a Basic View account, to my Professional View account?

If you are the account administrator:

  1. Go to http://www.fasb.org/store/accountreg.
  2. Enter your organization's registration key.
  3. Enter the email address associated with the additional user's current Basic View account.
  4. Click "Submit."
    1. If, as in the case of SWITCHING A BASIC SUBSCRIPTION TO A PROFESSIONAL SUBSCRIPTION, the email address already exists, the system will put up a red error message stating that your email address already exists.
  5. Enter the password for the additional user's current Basic View account.
  6. Click "Submit."
  7. Enter, Confirm or update the profile information.
  8. Click "Continue."
  9. Accept the license agreement.

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How do I change the account administrator?

Please contact FASB Support for assistance with changing your account's administrator.

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How do I delete a user from my account?

If you are the account administrator, log in to the Codification and click on the "My Profile" link that appears in the upper right hand corner of the screen. Click on the "MY ACCOUNT" tab of the resulting page.

On the "MY ACCOUNT" tab, click on the "Edit Users" link. On the resulting "Edit Users" page, locate the profile you wish to delete and click the "Remove" button. You will see a popup message asking you to confirm that you wish to delete the user. Click "OK" in the popup box.

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How do I edit another user's profile?

If you are the account administrator, log in to the Codification and click on the "My Profile" link that appears in the upper right hand corner of the screen. Click on the "MY ACCOUNT" tab of the resulting page.

On the "MY ACCOUNT" tab, click on the "Edit Users" link. On the resulting "Edit Users" page, locate the profile you wish to edit and click the "Edit" button. On the resulting "Edit User Profile" page, edit the user's information and click "Save."

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How do I find my account administrator?

If you have a Professional View subscription, log in to the Codification and click on the "My Profile" link located in the upper right hand corner of the screen. On the resulting page, click on the "MY ACCOUNT" tab. Your account administrator will be listed at the bottom of the "Account Information" page.

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How do I grant administrative privileges to another user?

If you are the account administrator, log in to the Codification and click on the "My Profile" link that appears in the upper right hand corner of the screen. Click on the "MY ACCOUNT" tab of the resulting page.

On the "MY ACCOUNT" tab, click on the "Edit Users" link. On the resulting "Edit Users" page, locate the profile you wish to edit and click the "Edit" button. On the resulting "Edit User Profile" page, place a check in the "Administrator" checkbox. Click "Save."

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How many users can I register with my account?

For each concurrent user license you purchase for your account, you may register up to nine (9) additional users. For example:  If you purchase a five user license, you may register an additional forty-five (45) individuals who can access the product. (In this example, only five users would be able to login and use the product simultaneously.)

If you need to register more than the maximum number of users your license allows, you can either remove some of the existing users from your account, or purchase an additional license.

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How many users can login to my account at one time?

The maximum number of users who can log in at any one time is equal to the number of concurrent user seats for your account. You can find the number of concurrent user seats for your account by clicking the "My Profile" link in the upper right hand corner of your screen and activating the "MY ACCOUNT" tab.

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Where can I find my account's registration key?

If you are an account administrator, log in to the Codification and click on the "My Profile" link in the upper right hand corner of the screen. On the resulting page, activate the "MY ACCOUNT" tab. Your account's registration key will be listed on the "Account Information" page.

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